ASV HERBALS MFG SDN BHD is the licensed owner and parent of the brand ASV Herbals. Use of the Website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made ASV HERBALS MFG SDN BHD at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.

Terms of Use

Your use of the Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Website www.asvherbals.com including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with ASV HERBALS MFG SDN BHD and these terms and conditions including the policies constitute your binding obligations, with ASV HERBALS MFG SDN BHD.

 

For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. ASV HERBALS MFG SDN BHD allows the User to surf the Website or making purchases without registering on the Website.

 

The term “We”, “Us”, “Our” shall mean ASV HERBALS MFG SDN BHD. When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use:

     – We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you.
     – It is your responsibility to review these Terms of Use periodically for updates / changes.
     – Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions.
     – As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

How can I cancel my order?

 You can cancel the order by calling our customer support for ASV Herbals Mfg Sdn Bhd Support team via +60 18-955 4260 or ping us on chat. 

 

 We will not be able to cancel the order once it is out for delivery.



Can I edit my order?

Yes, you can edit the order by calling our customer support for ASV Herbals Mfg Sdn Bhd Support team via +60 18-955 4260 or ping us on chat within 15 mins of placing the order. The customer support agent can help you to add/remove individual items within the order.


Note: 

  • The partial refund cannot be accepted once your order is sent for processing.
  • Any modification on the order, the existing order will be cancelled and replaced with the new order number.

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